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Brain dump and Economy and Free software and Marketing11 Apr 2010 at 10:45 by Jean-Marc Liotier

In the wake of the Ordnance Survey’s liberation of the UK’s geographical information, I just had an interesting conversation with Glyn Moody about the relationship between free digital publishing and the sale of same data on physical substrate.

If computer reading is cheaper and more convenient, can free digital publishing lead to sale of same data on physical substrate ? Free data on physical substrate has market value if the substrate has value on its own or if the data has sentimental value. That is a potential axis of development for the traditional publishing industry : when nostalgia and habits are involved, the perceived value of the scarce physical substrate of digitally abundant data may actually increases. Of course, free data has value on its own – but, as the reader of this blog certainly knows, it involves a business model entirely different to physical items.

Identification of content producers, quality control, aggregation, packaging… This is what a traditional editor does – and it is also what a Linux distribution does. Isn’t it ironical that those the Free software world and the world or traditional publishing have had such a hard time understanding each other ?

Some actors did catch the wave early on. In the mid-nineties, I remember that my first exposure to Free software took the form of a Walnut Creek CD-ROM – at the time there was a small publishing industry based on producing and distributing physical media filled with freely available packages for those of us stuck across tens of kilobytes thin links in the Internet’s backwaters. And there were other before : since time immemorial, the Free software industry has understood that the market role of producing data on physical substrate is distinct and independent from managing the data. As Glyn Moody remarked, it is only a matter of time before the media industry as a whole gets it.

Strangely, the media industry lags at least fifteen years – and probably twenty : even in mainstream publications, the writing has been on the wall for that long. To prove that, here is an excerpts of a 1994 New York Times article by Laurie Flynn “In the On-Line Market, the Name of the Game Is Internet” :

“I think Compuserve as a business is going to change very radically,” said David Strom, a communications and networking consultant in Port Washington, N.Y. “It could be they’re going to become a pipe, an access provider to the Internet, rather than a content provider.”

But Compuserve, like other on-line services, says it will continue to find ways to differentiate its offerings from databases of similar information on the Internet, by providing better search tools, a more organized approach and better customer service.

Compuserve has just released a CD-ROM, to be updated bimonthly, that works with its consumer on-line service to add video clips and music to the service in a magazine-like format. In the first edition, for example, users can view a video clip from a Jimmy Buffett concert and then with a click of the mouse connect to the Compuserve on-line service where they can order the audio CD. All the on-line services are working to add multimedia.

“Compuserve has 15 years experience in organizing that data and making it easy for them to find it and grab it,” Mr. Hogan said. “It’s not just a user interface issue but how content is packaged.”

The history of Compuserve since then shows that they were never able to fully execute that vision. But it shows how long it took for the idea of free data as lifeblood of a multi-industry symbiotic organism to get from visionaries to a mainstream business model.

In the nineties, we had to endure the tired rear-guard debate of “content vs. pipes”. The coming of age of Free data, confirms that the whole thing was moot from the very start. In 1984, Stewart Brand said “Information Wants To Be Free. Information also wants to be expensive… That tension will not go away”. I believe that said tension is most definitely in the process of going away as free data will dominate and feed a system of economic actors who will add value to it and feed each other in the process.

Marketing and Politics15 Jan 2010 at 14:22 by Jean-Marc Liotier

Nothing new, but as Paul Currion remarks, the Haïti post-earthquake crisis shows once again that media and governments alike are still operating under the rule of sensationalism :

“Nobody can deny that Haiti needs assistance right now to save lives, but it also needed assistance yesterday when the infant mortality rate was the 37th lowest in the world. When it comes to natural disasters, we – our governments, our media, ourselves – are victims of the same biases that cause impulse buying at the supermarket. Thousands of people dying from buildings falling on them instantly mobilises a huge amount of resources, but thousands of children dying from easily preventable diseases is just background noise. This is the uncomfortable reality of the aid world, but it’s not one that our media or governments really wants to hear”.

But is it possible, in a noisy media environment, to find success in promoting the long view of human capability instead of a short term view of human suffering ? Some examples do exist, but forming, out of the background noise, a coherent signal that has political impact remains a rarely solved problem.

Free software and Geography and Marketing and Politics and Technology and The Web17 Dec 2009 at 13:27 by Jean-Marc Liotier

The quality of OpenStreetMap’s work speaks for itself, but it seems that we need to speak about it too – especially now that Google is attempting to to appear as holding the moral high ground by using terms such as “citizen cartographer” that they rob of its meaning by conveniently forgetting to mention the license under which the contributed data is held. But in the eye of the public, the $50000 UNICEF donation to the  home country of the winner of the Map Maker Global Challenge lets them appear as charitable citizens.

We need to explain why it is a fraud, so that motivated aspiring cartographers are not tempted to give away their souls for free. I could understand that they sell it, but giving it to Google for free is a bit too much – we must tell them. I’m pretty sure that good geographic data available to anyone for free will do more for the least developed communities than a 50k USD grant.

Take Map Kibera for example :

“Kibera in Nairobi, Kenya, widely known as Africa’s largest slum, remains a blank spot on the map. Without basic knowledge of the geography and resources of Kibera it is impossible to have an informed discussion on how to improve the lives of residents. This November, young Kiberans create the first public digital map of their own community”.

And they did it with OpenStreetMap. To the million of people living in this former terra incognita with no chance of profiting a major mapping provider, how much do you think having at last a platform for services that require geographical information without having to pay Google or remain within the limits of the uses permitted by its license is worth ?

I answered this piece at ReadWriteWeb and I suggest that you keep an eye for opportunities to answer this sort of propaganda against libre mapping.

Marketing and Social networking and The Web and The media15 Dec 2009 at 0:24 by Jean-Marc Liotier

Today I mentioned that 15 years late, I had finally put a name on a past adolescent problem : patellofemoral pain syndrome (PFPS). As far as I understood, it is a growth related muscle unbalance that solves itself when the body reaches maturity.

As usual with most of my microblogging, I dispatch the 140 chars to several sites using Ping.fm and then follow the conversation wherever it eventually happens. In that case, a conversation developed on Facebook. Friends asked questions and gave their two cents – business as usual.

And then an interloper cut in : “Jean-Marc we can help correct your patellfemoral pain syndrome. It is the mal-tracking of your patella. Check us out at mycommercialkneesite.com”. It is not entirely spam at first sight because it is actually on-topic and even slightly informative. But it is not really taking part in the conversation either because it is a blatant plug for an infomercial site. So spam it is, but cleverly targeted at a niche audience.

I does looks like all the blatant plugs that we have been seeing for decades in forums and mailing list – usually for a short time after which the culprit mends is devious ways or ends up banned. But there is an innovative twist brought by the rise of the “real-time web” : the power of keyword filtering applied to the whole microblogging world is the enabler of large-scale conversational marketing. Obnoxious marketers attempting to pass as bona fide contributors to the conversation are no longer a merely local nuisance – they are now reaching us at a global scale and in near real-time.

Marketers barging in whenever someone utters a word that qualifies their niche are gatecrashers and will be treated as such. But I find fascinating that we now have  personalized advertising capable of targeting a niche audience in real-time as the qualifying keywords appear. Not that I like it, but you have to recognize it as a new step in the memetic arms race between advertisers and audience.

Imagine that coupled with voice recognition and some IVR scripting. Do you remember those telephone services where you get free airtime if you listen for advertising breaks ? Imagine the same concept where during the conversation someone – a human, or even a conversational automaton – comes in and says “Hey, you were telling your boyfriend about your headache ? Why don’t you try Schrufanol ? Mention SHMURZ and get the third one free !”.

Even better, add some more intelligent pattern recognition to go beyond keywords. The hopeless student who just told his pal on Schmoogle FreeVoice telling about his fear of failure at exams will immediately receive through Schmoogle AdVoice a special offer for cram school from a salesdrone who knows his name and just checked out his Facebook profile. You think this is the future ? This is probably already happening.

15 years late, I finally put a name on my past adolescent problem : patellofemoral pain syndrome (PFPS) – growth related muscle unbalance.